Troubleshooting
“This device ran out of memory loading …”
The model did not fit next to everything else the browser holds. Close other tabs and try again, or pick a smaller model — the sheet marks what fits here. On the GPU tier the message is “The graphics engine ran out of memory and stopped”: pick a smaller model or switch to a CPU model. Your own key needs no memory at all.
“Another chat is using the model”
One on-device model answers one chat at a time. Wait for the running turn, or press Esc in that chat to stop it. A second agent is listed under Runs in the command palette (F1) with its own stop button.
The folder asks for permission again
A folder opened from disk needs the browser’s permission after every reload; that is the browser’s rule, not ours. Click the folder in Files, or answer the prompt the gate shows. Firefox and Safari cannot open a folder in place — use Import or Just try it there.
The first turn seems stuck
On CPU a first turn reads the whole prompt before writing a word, which can take minutes; the strip shows the estimate and, past it, the elapsed time. If the model stalls, a watchdog reloads the engine and reports what happened — the elapsed time, the prompt size and what to do next. If nothing at all changes for ten minutes, reload; your chat and checkpoints are on this device.
The file it wrote does not work
The receipt says so — 1 file saved · 1 still not working — and names the reason. Send the preview console back with “+”, ask for the fix, or accept the offer of a bigger model or a key. A small on-device model writing a page that runs is not yet reliable; that is a limit of the model, not of your prompt.
No models offered
Safari and iOS have no on-device tier yet — add a key. Firefox needs a 64-bit build and enough memory; if the sheet is empty there, report it with the page’s details.
“You’ve used your free OIOXO time for now”
The 5-hour window is spent. The room offers an open model that runs on your device and the meter shows when the window resets. Sign in for a larger allowance, or go Pro.
Still stuck?
Report a problem from inside the IDE — it attaches the version, tier, model and last error for you.