Help and contact
Report a problem
In the IDE, click ? on the strip (or Help → Report a problem, or search it in F1). Say what happened in one line, add details, and send. A ticket is filed on your account with a diagnostic line — version, tier, plan, model, core count, browser and the last error message; never code or prompts — and we answer on your account. It asks you to sign in first so there is somewhere to reply.
What’s new
The same sheet has What’s new: announcements and the latest desktop release notes. The human record is the changelog.
Status
oioxo.com/status checks the pieces the product depends on.
For account, billing and privacy requests: support@oioxo.com. For bugs, the ticket above is faster — it carries the details we would otherwise ask you for.
OIOXO is made by Aradsoft Ltd., Ontario, Canada.